Refund policy
Return & Refund Policy
We want you to be fully satisfied with your purchase. If there is an issue with your order, please review our policy below.
Defective or Damaged Items
If your product arrives defective or damaged, please contact us as soon as possible. We will provide a 100% refund and send a replacement item at no additional cost. In some cases, we may request photos of the product to help verify the issue.
60-Day Return Policy
We offer a 60-day return window from the date your order is delivered. If you are not satisfied with your purchase, you may return the item within this period for a 100% refund.
To qualify for a return, items must be returned in either original or slightly used condition. Items that have been damaged, or worn, will not be accepted
Refund Processing
Once your return is received and inspected, your refund will be processed to the original method of payment. Please allow several business days for the refund to appear on your account depending on your payment provider.
Other Returns or Refund Requests
Requests that fall outside of the conditions listed above may still be considered. These situations will be reviewed on a case-by-case basis, and we will do our best to reach a fair solution.
Starting a Return
To start a return or report a defective item, please contact us at slinginbugs.support@gmail.com with:
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Your order number
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A description of the issue
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Photos if the item is defective or damaged
We will provide instructions for returning the item or receiving your replacement.